Quality Is An Important Parameter In Food †Myassignmenthelp.Com

Question: Discuss About The Quality Is An Important Parameter In Food? Answer: Introduction Quality is an important parameter in food and beverage service industry. This is an important part of providing good quality customer service and also ensures that high level of customer satisfaction is being obtained. There are various elements that are included in the quality of food and beverage service. It is important to understand the need and importance of quality within the industry provide better support to the customers. It is also important to understand the needs of the customer that can help them to provide data Quality Services. The aim of this current report is to describe four important concepts related to Food and beverage service quality standards. Four parameters that will be discussed in this report include product knowledge, communication skills, Hygiene consideration and dress standards and presentation. Concepts of food and beverage service quality standards Product knowledge: The Food and beverage industry is regarded as one of the fastest growing and dynamic industry. Hence, it is important to meeting the standard within the industry that can help to improve upon the reputation. According to Giritlioglu et al. (2014), Product knowledge refers to the skills and understanding that is needed in order to provide better service quality. It is important for the sales person of the food industry to understand the features of the product, which includes all the major foods and beverage products. It is important for the stakeholders to understand the importance of product knowledge as an important element of service standard in food and beverage department. With the help of proper product knowledge, it is possible for the Salesperson to constantly update the products that are being sold to the customer. It is also essential to communicate to the customers about Qualities within a product that can be provided with proper knowledge and information. With the help of this product knowledge, the customers can expect standard of the food and beverage. Communicating about the product knowledge is an important part of the service in food and beverage industry (Davis et al. 2013). It is essential that the working staff of the food and beverage industry given proper training about the food and beverage products that are being sold to the customer. This can enable them to provide better service in order to maintain growth of the industry. As more information on knowledge or available, it is possible to improve the standard of the products. As the food and beverage industry is undergoing Rapid change in the current days, it is essential to have proper knowledge about the products, which includes Information about the nutrition value of the food and also its importance in maintaining health. This information on essential in the context of the current days as more number of people are conscious about matters related to health. Hence, with proper information related to the food and beverage that they are consuming, it is possible for them to maintain good health. In many cases, there are instances where certain food ingredients may not be suitable for a person due t o some chronic diseases. For example, some person may have allergic reactions to many of the food ingredients. Hence, it is necessary to have proper information and knowledge about the ingredients of foods that can help them to avoid any health hazards (Chen et al. 2015). Communication Skills Communication is one of the important parts of all types of business that is needed to maintain reputation. N. Torres and Kline (2013), have mentioned about the importance of communication which is an important aspect of maintaining quality within the service of food and beverage industry. There are several fundamental strategies that are implemented by the workers of Food Industry in order to communicate with the customers. With the help of the skill, it is possible to provide the proper forms of information that is necessary as a part of the service. It is important for the workers to use effective communication strategies in order to properly communicate with the customers. There is both verbal and nonverbal communication mode that is used by the working staffs of the hotel. With the help of effective interpersonal skills that is a part of communication, it is essential for the staffs to help the guests as they arrive in the restaurant. Active communication can also help in the matter related to teamwork within the food and beverage industry. Hygiene Consideration Hygiene is believed to be one of the important components of food and beverage industry, which can help to ensure high standard and safety. It is essential for all hospital and hotel industry to have a strict protocol of hygiene and safety in order to ensure that there is no health hazards associated with the quality of food. Matters of personal hygiene also need to be communicated to the workers and clients that can help them to maintain good quality. Bradley et al. (2017), have mentioned that one of the main aims of the Hygiene that are maintained within the food and beverage industry is to reduce the chance of contamination that can cause serious diseases like food poisoning. The walking stuff should be given proper training about the protocol to maintain hygiene, which will enable them to have a high level of safety. Dress Standard and Presentation It is essential to have a perfect dress standard for every hotel and restaurant operational business. From the Bartender and servers in the restaurant, it is essential that they have perfect code of dressing that can help the guest to identify. This is one of the important aspects that can help to create a good impression for the restaurant business. With the help of perfect dressing code, it is possible for the workers to maintain Sanitation within the restaurant (Wu et al. 2014). Presentation of the food is also one of the important aspects as it can help to increase the appetite of the guests. Proper training should be given to all the workers of food and beverage industry in the form of hotel and hospitality management practice, which can help them to work under a perfect condition. Conclusion All the above-mentioned code of conducts is some of the important components of the food and beverage industry that can help to maintain the standard. It is important for the hotel management to provide product knowledge, communication and maintain hygiene that can help to maintain reputation among the clients. These things can be achieved with the help of perfect presentation by the hotel and restaurant working staffs. 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